GoldenCor Precious Metals Inc. (“GoldenCor,” “we,” “us,” or “our”) is committed to safeguarding the personal information of every individual who interacts with our services, platforms, and facilities. This Privacy Policy describes what information we collect, why we collect it, how we use and protect it, and the choices available to you.
This Policy applies to all data collected through our website at goldencor.com, our secure client portal, our vault facilities, our SMS notification program, and any other service or communication channel operated by GoldenCor. By using any of these services, you acknowledge and accept the practices described in this Policy.
01Company Information
Legal EntityGoldenCor Precious Metals Inc.
Address000 Placeholder Street, Suite 000, Las Vegas, NV 00000
Telephone+1 (000) 000-0000
Emailsupport@goldencor.com
Websitegoldencor.com
02Information We Collect
We collect information necessary to provide secure custodial services and to meet our regulatory and insurance obligations. The categories of information we collect include:
Information You Provide Directly
- Full legal name, date of birth, and government-issued identification details as required by our know-your-customer (KYC) procedures
- Contact information: mailing address, email address, and telephone number
- Account credentials and authentication data for secure portal access
- Beneficiary and authorized representative designations
- Payment and billing information for service fees
- Correspondence, inquiries, and support requests submitted to our team
Information Collected Through Our Services
- Vault access records: date, time, identity verification method, and facility location
- Assay and authentication results linked to specific deposited items
- Holdings data, transaction records, and chain-of-custody documentation
- Secure logistics records (pickup, transport, and delivery confirmations)
Information Collected Automatically
- Device and browser information when accessing our website or client portal
- IP address, access timestamps, and page-interaction data
- Cookies and similar tracking technologies used for session management and security
03How We Use Your Information
We use your information strictly for purposes related to the services we provide and for legal and regulatory compliance:
- To establish and maintain your custodial account, including identity verification and KYC compliance
- To execute vault storage, assay, logistics, and estate transfer services on your behalf
- To generate holdings reports, assay certificates, and chain-of-custody documentation
- To process payments and manage billing for custodial and service fees
- To send account notifications via SMS, email, or postal mail, including vault access confirmations, statement availability alerts, assay results, insurance renewal reminders, payment notices, estate transfer status updates, and verification codes
- To respond to your inquiries, support requests, and correspondence
- To maintain security across our digital platforms and physical facilities
- To comply with applicable laws, regulations, and legal processes
We do not use your information for purposes unrelated to the services described in this Policy. We do not sell your personal data.
04Information Sharing and Disclosure
GoldenCor does not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:
- With insurance carriers, as required to maintain coverage on your vaulted assets
- With independent assaying laboratories contracted by GoldenCor to perform authentication services
- With armored transport and secure logistics providers in connection with the movement of your deposited metals
- With auditors and regulatory authorities as required by applicable law or in connection with our third-party audit obligations
- With legal counsel and law enforcement when compelled by valid legal process or to protect the rights and safety of GoldenCor or its clients
- With service providers who assist with payment processing, IT infrastructure, and platform hosting, bound by contractual data protection obligations
SMS Program Data Sharing
GoldenCor does not share, sell, rent, or otherwise disclose mobile phone numbers or any personal data collected through its SMS notification program to third parties for their own marketing or promotional purposes. SMS opt-in consent and phone numbers collected under this program are used exclusively by GoldenCor to deliver account-related notifications and will not be shared with or sold to any third party at any time.
05Data Security
Protecting your information is central to everything we do. GoldenCor employs comprehensive security measures across our physical and digital operations:
- Encrypted data transmission and storage for all personal and account information
- Multi-factor authentication for client portal access
- Physical security controls at vault facilities, including biometric access, 24/7 surveillance, and on-site security personnel
- Regular security audits and penetration testing of digital systems
- Employee background checks and mandatory security training
- Role-based access controls that limit data availability to authorized personnel on a strict need-to-know basis
While we take extensive precautions, no method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security but are committed to industry-leading practices to protect your data.
06Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to fulfill our legal, regulatory, insurance, and record-keeping obligations. Specific retention periods vary based on data type and applicable requirements.
Chain-of-custody records, assay certificates, and vault transaction histories may be retained for extended periods to support authentication, insurance claims, and legal proceedings. When data is no longer required, it is securely deleted or anonymized.
07Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information, subject to legal and regulatory retention requirements
- The right to opt out of non-essential communications, including SMS notifications
- The right to withdraw consent for specific processing activities where consent is the legal basis
To exercise any of these rights, contact us at support@goldencor.com or +1 (000) 000-0000. We will respond to all verified requests within the timeframe required by applicable law.
08Cookies and Tracking Technologies
Our website and client portal use cookies and similar technologies for session management, security, and functionality:
- Session cookies to maintain your authenticated session while using the client portal
- Security cookies to detect and prevent unauthorized access attempts
- Analytics cookies to understand how visitors interact with our website
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website and client portal.
09Third-Party Links
Our website may contain links to third-party websites or services not operated by GoldenCor. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party site you visit.
10Children’s Privacy
GoldenCor services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it promptly.
11Changes to This Privacy Policy
GoldenCor may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Material changes will be communicated to active account holders via email or through a notice on our website. Continued use of our services after any update constitutes acceptance of the revised Policy.
12Contact Us
For questions, concerns, or requests related to this Privacy Policy or our data practices, contact GoldenCor Precious Metals Inc.:
Telephone+1 (000) 000-0000
Emailsupport@goldencor.com
Mailing Address000 Placeholder Street, Suite 000, Las Vegas, NV 00000
We will respond to all privacy-related inquiries within two (2) business days.
